Shopify & eBay Virtual Assistant

Shopify & eBay Listings That Look Professional, Rank Better, and Help You Sell With Confidence.

I help ecommerce owners create, manage, and optimize Shopify and eBay listings — clean product pages, SEO titles, organized inventory, and dependable day-to-day store support.

+63 945 872 6797cayangami02@gmail.com
Imelda Rose Cayanga — Shopify & eBay Virtual Assistant
Imelda Rose Cayanga
E-commerce Specialist · Shopify & eBay
Listings optimized
Shopify · eBay
Avg response
Under 12 hrs
Experienced in product listing · eBay management · customer support · order processing · inventory updates · refunds & returns
HELLO, I'M IMELDA ROSE

A Quick Introduction

Learn more about who I am, what I do, and how I can help businesses grow.

The Problem

Your products may be good, but poor listings can stop buyers from trusting them.

Many store owners have great products — but their Shopify or eBay listings are incomplete, inconsistent, or not optimized for search. Unclear titles, thin descriptions, messy images, missing variants and tags.

When listings feel messy, buyers hesitate. They leave the page, ask unnecessary questions, or pick a competitor with a cleaner presentation.

Managing products across Shopify and eBay also eats your time. You need someone who handles uploads, orders, stock, inquiries, returns, and refunds — without dropping the ball.

That is where a skilled ecommerce specialist keeps your store organized, updated, and ready to convert.

Services

What I can help you with

Focused ecommerce support built around product visibility, store organization, and buyer trust.

Shopify Product Listing

Uploads, titles, descriptions, pricing, images, tags, collections, variants, and product page formatting.

eBay Listing Optimization

SEO titles, item specifics, categories, descriptions, shipping details, and listing cleanup.

Inventory Management

Stock monitoring, product updates, quantity checks — preventing overselling or outdated listings.

Order Processing Support

Order tracking, fulfillment updates, label support, delivery checks, and buyer communication.

Customer Support

Email and chat support, inquiries, returns, refunds, and positive customer experience handling.

Storefront Support

Shopify banners, homepage edits, navigation, app setup assistance, and content tweaks.

Portfolio

Real ecommerce work samples

A look at recent Shopify and eBay listings, workflows, and store operations.

Shopify ListingseBay SamplesInventory & OrdersBefore & After

Shopify Store Operations

Shopify
  • Update inventory levels and track stock availability
  • Add new products and update product descriptions, images, pricing, and variants
  • Manage collections and product categories
  • Handle customer inquiries, returns, and refunds
InventoryProductsVariantsCollectionsCustomer Support
Shopify store operations sample 1Shopify store operations sample 2Shopify store operations sample 3Shopify store operations sample 4Shopify store operations sample 5Shopify store operations sample 6
eBay Listing Optimization

eBay Listing Optimization

eBay

Optimized titles, item specifics, and descriptions to improve buyer clarity and search visibility.

SEO titlesItem specificsDescription
eBay Storefront Sample

eBay Storefront Sample

eBay

Polished product page with structured details, shipping info, and conversion-friendly formatting.

ListingShippingPhotos
Listing Creation Workflow

Listing Creation Workflow

eBay / Auctiva

End-to-end listing creation with categories, item conditions, and master profile setup.

WorkflowCategoriesProfiles
Variation Generator Setup

Variation Generator Setup

eBay

Configured color and size variations to keep multi-option listings clean and accurate.

VariantsAttributes
Shipping Policy & GPSR

Shipping Policy & GPSR

eBay

Set up business policies, package dimensions, and compliance for clean fulfillment.

ShippingPoliciesCompliance
Mockups

Mockups That Tell the Story

Sample product collages and promotional banner layouts ready for storefront use.

Brand Product Collage

Brand Product Collage

Multi-product apparel mockup layout featuring brand logo centerpiece.

Promo Campaign Mockup

Promo Campaign Mockup

Editorial-style seasonal promo banner with product photo layout.

Benefits

Reliable Shopify and eBay support, built around visibility and buyer trust.

Each task is handled with attention to detail, so your store keeps moving — even on busy days.

  • Cleaner product listings
    Present products professionally so buyers understand what they're purchasing.
  • Optimized titles & descriptions
    Improve search visibility on Shopify and eBay with persuasive copy.
  • Organized inventory & orders
    Reduce overselling, stock issues, and customer confusion.
  • Better buyer communication
    Handle inquiries, refunds, returns, and delivery updates with confidence.
  • Consistency across platforms
    Keep Shopify and eBay aligned in branding, pricing, and product info.
Experience

Relevant experience

Shopify Manager

LB Designs

Managed product listings, inventory, and order processing on Shopify. Tracked shipments, handled refunds and returns, and performed website updates such as banners, homepage edits, and content tweaks.

Customer Care Representative

Continuum Global Solutions

Handled customer concerns, order-related inquiries, tracking support, and service communication for US customers.

Customer Service Representative

Concentrix & Inspiro

Phone, chat, and email inquiries. Resolved ordering issues, checked delivery status, assisted reservations, and handled complaints.

Tools & Platforms

A full ecommerce toolkit

Daily-driver tools for listings, design, support, and store operations.

ShopifyeBayGoogle WorkspaceCRM ToolsCanvaAdobe PhotoshopCapCutSemrushPrintifyAsanaOne PasswordMicrosoft OfficeTeamsZoomGoogle MeetPDF Converter
Process

Simple, organized workflow

A clear path from product details to a buyer-ready listing.

01

Product Information Review

Review details, images, pricing, SKUs, variants, inventory, shipping info, and platform requirements.

02

Listing Setup or Cleanup

Create or update listings with clear titles, descriptions, images, tags, categories, and item details.

03

SEO & Buyer Clarity

Improve titles, descriptions, and structure so buyers understand the product faster.

04

Inventory & Order Support

Monitor stock, order status, tracking, refunds, returns, and customer communication.

05

Final Quality Check

Review for accuracy, consistency, and buyer-readiness before publishing or updating.

Testimonials

What clients can expect

"Imelda is organized, responsive, and reliable. She helped keep our Shopify product listings updated and made our product pages easier to manage."
Sarah M.
Online Store Owner
"She understands ecommerce admin work and customer support. From product updates to order tracking, she helped make our daily store operations smoother."
Daniel R.
eBay Seller

Hands-on experience in Shopify, eBay, inventory updates, order processing, refunds, returns, customer support, content writing, and ecommerce admin tools.

Let's Work Together

Need help managing your Shopify or eBay listings? Let's make your store more organized and buyer-ready.

Send your product details or project screenshots and I'll help you review what needs to be created, updated, or optimized.

+63 945 872 6797

cayangami02@gmail.com

No complicated process. Just clear ecommerce support for product listings, store updates, order management, and customer care.